COMPANY POLICY
By placing your order, you hereby agree to the conditions on this page.
PRODUCTION TIMES = (Order date -thru- Post office dropoff)
It is our goal to process your order, and ship all products immediately after receiving an order. Production times vary and are unpredicatable, therefore, a rough estimate of production times are as follows:
Any Semi-Custom/Preprinted Product = 5-7 business days
Full Custom Designs = 3-5 business days after final approval of design.
SHIPPING (Post Office dropoff to Delivery to you)
We ship all products at buyer's expense. Upgraded shipping only effects your products arrival time, once it has left our hands. Once your order leaves our posession, it is responsibility of the postal service to deliver it on time. (If you have a deadline, please let us know and we will do everything we can to get our product to you in time.)
RETURNS/REFUNDS
Returns can only be made on errored products. All items are CUSTOM made for each individual and therefore are NO REFUNDS. To return an item, contact us by telephone and receive return authorization. It is at our discretion to approve/deny any returns in question. If approved, you may return the item to RengadeMX for a replacement (We WILL NOT refund shipping on return items). Any approved monetary refunds will be processed and the money will be returned before the end of a 15 day waiting period.
COLORS
Every color on our website has been matched as closely as possible to our finished product. We can not be held responsible for the colors your monitor actually displays, therefore there is no guarantee that the final product will be an exact copy of what is on your computer.
FULL CUSTOM DESIGNS
Our Full Custom graphics process is fully tailored to your needs. We start with a base, non-refundable $150 artwork fee which includes up to 2 revisions. If a design cannot be achieved within those 2 revisions, our team will continue to work under a $65/hourly rate. Any artwork used and or shown by RenegadeMX is the sole property of RenegadeMX and may not be reproduced or copied under any circumstance.
PROOFS
Full Custom graphics orders will receive two (2) proofs included in the $100 design fee. Electronic acceptance of the artwork is final, and product is agreed to be produced as shown. Semi-custom kits do not include proofs, but one may be purchased for a $15 fee. (BE AWARE - This service does add to the estimated production time.)
KIT INCLUDES
Full Kit includes:
Shrouds Graphics
Numberplates w/ Airbox Graphics
Front & Rear Fenders Graphics
Fork Guard Graphics
Swingarm Graphics
Trim Kit includes:
Shrouds Graphics
Front & Rear Fenders Graphics
Guard Graphics
Swingarm Graphics